Saturday, November 27, 2010

Technology /Trade Support Representative

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Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. Citi Inc. and its subsidiaries ("Citi") are equal opportunity employers M/F/D/V and do not discriminate on the basis of any legally protected status or characteristic. Responsible for supporting the day-to-day operations of a "Hybrid Support Desk". The desk will provide customer support for a combination of technology and back office requirements.

Specific activities include:

* Provide Customer Service to a diverse group of users (both internal and external)
* Provide Technology Support of Citigroup's GeoTrader Software.
* Booking trades across multiple product lines, Equities, Fixed Income and Options
* Investigate and solve "Trade Breaks"
* Create and maintain a variety of spreadsheets for compilation of statistics.
* Provide planning/input to automate manual practices and procedures.
* Participate in software testing and checkouts.

Requirements

* Strong communication and interpersonal skills
* Excellent analytical skills
* Back Office operations experience across multiple product lines (Equities, Fixed-income)
* Business and financial knowledge
* Highly organized
* Attention to detail
* Ability to follow through

Years of Related Experience: 1 - 3 years of financial experience
Educational Level Required: High School Graduate.

Special Skills, In depth knowledge of Back Office Operations, Proficient in-Microsoft Office applications, specifically Excel and Power Point.. Experience with Citigroup's GeoTrader application A Plus. Able to work occasional weekends.

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